Get Help -- Getting my certificate

Please read the suggestions below for answers to common questions.
I have completed an online course how do i get my certificate?

When logged in if you click "my account" (red button top left) you will see an option to print your certificate.  You can also select from the home page alongside the course on the right (where you see a list of our courses when you log in).  Class room certificates are not available in this way, they are posted (see other answer for options).

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I have completed a classroom course how do I get my certificate?

You will receive an official ProTrainings wall certificate and wallet card through the post AFTER your course.  Your instructor will mark you as passed on our system then we post the certificate to the instructor who posts it to you. If you need a PDF version you can enter your student number on the "validate certificate" link on the bottom of all our online sites to be able to download it or  you can email or call and we will send you one.  If you do not receive your official certificate please email or call us so we can sort this for you.  All classroom courses will receive a professional certificate and wallet card like below in the post:

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I have completed a ProTrainings classroom course but the certificate does not look right and my student number does not validate on your site

Please email us a copy of your certificate and we will look in to this for you.  You can also call us and we can validate your course.

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If none of these suggestions answer your question, contact us here.